Matthew Carrier is the Senior Vice President of Sales at eConnect and a recognized voice on the evolving role of AI and technology in physical security and venue operations. With extensive experience across gaming, surveillance, hospitality, and live entertainment, Matthew works with some of the most recognized venues in the world to explore how AI and emerging security technologies can improve safety while supporting the overall guest experience.
His work includes eConnect deployments and initiatives with organizations and venues such as Madison Square Garden and SoFi Stadium, where technologies including facial recognition and advanced video intelligence are being applied to real-world security and operational challenges. Matthew works closely with security executives, venue operators, and technology leaders to bridge the gap between traditional physical security and the rapidly expanding capabilities of AI.
His focus is not simply on deploying new technology, but on understanding where it provides meaningful value, from identifying persons of interest and protecting restricted areas to improving situational awareness and helping security teams respond more effectively in environments where tens of thousands of guests may be moving through a venue at once.
Drawing on his experience across both gaming and live entertainment, Matthew brings a practical perspective on how AI is changing physical security, where the technology is delivering results today, and where the industry still needs to be thoughtful about its limitations.